We Do it Right and Keep it Right!

They rocked!! Stayed late just to make sure we had A/C before they left and it was a dinosaur unit that was crusty old.

Josh and his crew at Air-Tex are the best! They will accommodate you at any time and make the situation the best possible! They are very courteous and professional and do a fabulous job! A big this for us is that they clean up after themselves and put everything back as it was found! It was a very personal experience and they made us feel taken care of not taken advantage of.... we highly recommend them!

Hands down the best experience with AC Repair. Josh was amazing -- he definitely went the extra mile to help us. Our AC went out on a Saturday and he was extremely quick to come to our house. We needed a new unit but he took the time to set up a temporary AC to get us through the weekend. His work and customer service are unmatched in Lubbock. We will never use anyone else again. EVERYONE call Josh!!

I would have given 10 Stars if possible. My air conditioner went out on a 100 degree day. I called the company that installed the system and was told they could not get to it that day and might be able the next day but it would be after 5 PM if they could otherwise it would be the following day. I looked on line for air conditioner repair and saw Air-Tex and the excellent ratings. I called and was told they were also busy and had a full schedule for the day, but he understood and would head my way shortly. I received an email and text that the call was scheduled within the next 2 hours. About 10 minutes later, I received a text that Josh from Air-Tex was en route. The communications from Air-Tex were outstanding! Josh arrived at my house 30 minutes after my original call. He quickly diagnosed the problem with a faulty capacitor and had the right one with him on the truck. He then took the time to check the pressures on the outside system and inspect the inside furnace, blower, and filters along with the thermostat in the house. He gave me valuable tips and information on keeping the system running efficiently at optimal performance. When we went back to check the pressure on the outside unit, the condensing fan began to screech due to a bearing going out which most likely had caused the capacitor issue. Thankfully, he had a new condensing fan for the unit and quickly installed it. Had Josh not taken the time to inspect and check the entire system, it would have burned out the new capacitor after a short time and the system would have failed again and an additional service call and expenses would have been incurred. I just can"t say enough about the excellent and personalized service from Josh Brown. Air-Tex is customer service at its best! I certainly recommend Air-Tex and will remain a customer for life.

I got 5 bids for a new HVAC system in April 2019. Air Tex had the best price, the best equipment, the best installers and were the most cordial and professional! We know because we have had 4 HVAC systems done by others in Lubbock and Air Tex was/is the BEST. Outstanding folks. Our system is whisper quiet inside and outside, 4 inch filter, Pro thermostat, best compressor in the business, best warranty. Thank you so much. Debbie and Ed Cosgrove.

I would recommend Air Tex for all your Heating and and Air Conditioning needs. Josh and his crew were very professional and my wife and I are extremely happy with the whole home humidifier, air cleaning system and insulation they installed in our home. While Josh and his crew were at the house installing these items, my heated tile malfunctioned. Josh did research contacted the heated floor manufacturer and repaired the heated floor for us. This really impressed my wife and I. Air Tex doesnt install or repair heated floors, but Josh took the initiative to learn about the floor and executed the repair successfully. Customer service is excellent. If I could give Air Tex 10 stars I would. Air Tex will always be our go to for our Heating and Air Conditioning needs.

We love our mini split system! Air-Tex was great to work with. They were quick, efficient and professional. We will only use Air-Tex in the future for our Air Conditioning and Heating systems.

This company was amazing! Our A/C decided to stop cooling in the middle of the night(of course) . I called Air-Tex and they had me scheduled that same day!! They came out talked me through everything. Turned out to be a smaller problem, thank goodness! If you want good honest people, call these guys!! They just want to help you and not over charge you! With all the companies on Google its hard to pick one. They were in and out just like that and now Im enjoying my cool air!:) Thanks so much!!! Highly recommended!

Here within an hour of me calling them. Explained in detail the problem - showed me the ohm meter reading on the failed part. Kept cost to a minimum. I felt treated fairly. Great job.

Josh Brown and Air-Tex have been doing all of the HVAC work for Court Holmberg Homes since early 2012, and their work is always first-rate! Josh personally takes the time to visit with every new homeowner to explain the features of their new HVAC system to them. When an issue does come up, all of my clients rave about the customer service Air-Tex provides. Working with Air-Tex has has been a fantastic experience!